Privacy Policy

Last updated: 02 May 2023

We are committed to protecting and respecting your privacy. This Privacy Policy describes how we collect, use, and protect personal data that we receive from visitors to our website.

Data Controller

LA Pro Cool is the data controller for personal data that we collect through our website.

Types of Personal Data We Collect

We may collect the following types of personal data:

Contact information, such as name, email address, and phone number

Technical data, such as IP address, browser type and version, time zone setting, and operating system

Usage data, such as information about how you use our website

Purposes for Collecting Personal Data

We collect personal data for the following purposes:

  • To provide you with information or services that you have requested from us
  • To improve our website and services
  • To communicate with you about our products or services
  • To comply with legal or regulatory requirements

Legal Basis for Collecting Personal Data

We collect personal data based on the following legal basis:

  • Consent: We obtain your consent to collect personal data through our website.
  • Contractual necessity: We collect personal data to perform a contract that we have with you.
  • Legitimate interests: We collect personal data for our legitimate business interests, such as improving our website and services.

Sharing Personal Data

We may share personal data with the following third parties:

  • Service providers: We may share personal data with third-party service providers that help us operate our website and provide our services.
  • Legal or regulatory authorities: We may share personal data if required to do so by law or if we believe that such action is necessary to comply with legal or regulatory requirements.

Data Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Your Data Subject Rights

You have the following data subject rights:

  • Right of access: You have the right to request access to personal data that we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccuracies in personal data that we hold about you.
  • Right to erasure: You have the right to request that we delete personal data that we hold about you.
  • Right to restrict processing: You have the right to request that we restrict the processing of personal data that we hold about you.
  • Right to data portability: You have the right to receive personal data that we hold about you in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object to the processing of personal data that we hold about you.

To exercise your data subject rights, please contact us using the contact information provided below.

Cookie Policy

We use cookies on our website to improve your user experience. For more information, please see our Cookie Policy.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us by email at info@laprocool.co.uk or by phone at 01472 869073.

our happy customers

Value and Quality

4.0

Fantastic service, value and quality of installation from the team at L A Pro Cool - big thanks 👍🏻👍🏻

- Benjamin Cox

Great Communication

5.0

Excellent service with expert engineers at a Highly competitive price point. Very friendly service and so easy to get into contact with !

- Chris Matthews

Great Advise & Quick Quote

5.0

Used La Pro Cool to come and assess a broken a/c unit. Lewis and his team were on site very quickly to assess the unit and advised used what had happened to your unit. They priced up the repair but informed us it would be more cost effective to replace the unit with a newer more modern unit. They quoted us both prices for the new unit and repair just so we could see what The difference was in price. As stated it quickly appeared to us that a new unit would be more beneficial to our business. The new unit was installed very quickly and professionally. Would definitely recommend la pro cool to anyone who is looking for a good quality product and service to match

- Paul Gray

Reliable and Professional

4.0

I have used LA Pro Cool to have AC installed in my own home and the workmanship was brilliant. I have also referred LA Pro Cool to some of my Commercial contacts and them too have been nothing but impressed with the quality of work and reliability whether it be an install or maintenance. Thanks Lewis and the team.

- Jack Genny

Our Services

Air Conditioning

Refrigeration

Service & Maintenance